Amstel House Hygienic measures

 

From the 11th June on we’ll open our doors again to welcome our guests in our beautiful Amstel House. In the past weeks, we developed a detailed hygiene concept according to German health authorities, as well as several organizations to make sure your trip is as safe and pleasant as possible! To inform you about all our measurements we have summarized the most important points of the concept:

  • ONLINE BOOKING

    All reservations must be made online. At check-in, each customer has to leave their personal data (mobile phone number, e-mail address, address of the place of stay, to make sure the health authorities are able to trace you in case of a possible infection.

  • PROTECTED RECEPTION

    Our reception is protected by an acrylic glass shield, to make sure the check-in is safe for everyone. A key deposit is not charged. You do not need to come to us when checking out. Just drop the key card into the container at the exit.

  • MOUTH-AND-NOSE PROTECTION

    In all public areas of the building, the wearing of a mouth and nose protection is mandatory if the minimum distance cannot be maintained. This applies to both employees* and guests.
    *Employees who are behind the acrylic glass do not have to wear a mouth and nose protector.

  • 150 cm DISTANCE

    A minimum distance of 1.50 m applies in the public areas and outside areas of the hostel. We help you to keep this distance by setting up a guest guidance system with the help of markings on the floors, seating and tables.

  • DISINFECTION DISPENSERS

    Disinfection dispensers with skin disinfectant can be found throughout the whole building

  • CLEANING

    All handles, switches, knobs, buttons, pulls, tables and storage surfaces, in short: all surfaces that are usually touched by hand are professionally treated with a virucide-active surface disinfectant after conventional cleaning.

  • STAFF TRAINING

    Our reception and cleaning staff have been trained by an external disinfector specialist, among others and are constantly update about further installments.

  • BREAKFAST AND DRINKS

    Our All-You-Can-Eat breakfast buffet
    is unfortunately not possible at the moment. Instead we offer you three variations of breakfast bag. To take away or to eat in the Lobby. Coffee and other drinks are available at the bar.

  • CAREFUL CLEANING AND DISINFECTING OF THE ROOMS

    The linen is changed by our cleaning staff. After your departure, bed linen, towels, blankets and pillows are taken out of the rooms and will be stored separately in a locked room. Bed linen and towels are cleaned in the laundry so that they are virus-free. Duvets and pillows are professionally disinfected and stored separately in closed containers for at least 72 hours before being used again.

  • CAREFUL CLEANING AND DISINFECTING OF THE ROOMS

    After the conventional cleaning is completed,
    in addition to the handles, switches, knobs, handles, tables and shelves, the floors and mattresses are professionally cleaned with a surface disinfectant that acts as a virucide.

  • MAXIMUM 50% OCCUPANCY OF THE DORMITORIES

    Currently we occupy our shared rooms with a maximum of 50% of the possible bed capacities, as long as the guests in them do not come from the same household and only if the minimum distance can be maintained. Our large dormitories with more than six beds will remain closed until further notice. The respective rooms are always assigned an exclusive shared bathroom, which may only be used by the guests of the occupied room.

  • large selection of private rooms

    We offer a wide range of private rooms with one, two, three or four beds each. We also offer family rooms with up to six beds.

  • CAREFUL CLEANING AND DISINFECTION OF THE BATHROOMS

    The cleaning of the bathrooms is done according to the traditional cleaning schedules. After the conventional cleaning is completed, the fittings, switches, knobs, handles, shelves and floors are professionally cleaned with a surface disinfectant that acts as a virucide.